Sandton · Sandown
Follett: Ice Machine Not Making Ice in Sandown
Follett ice machine not making ice in Sandown — likely causes on Follett ice machines and the repair process.
Sandown is apartment and office living right beside the CBD.
Building access and lift bookings are arranged before the technician arrives.
Follett nugget machines require auger and gearbox inspection.
Symptoms
- Machine runs but no ice drops
- Empty bin after a full cycle
Likely causes
- Water supply closed or blocked
- Faulty inlet valve
- Harvest thermostat fault
- Refrigerant loss
How we repair it
Water supply, inlet valve and harvest circuit are tested in order before sealed-system work.
Our process in Sandown
- Book by phone, WhatsApp or the online form — you get a confirmed time window
- On-site diagnosis with proper test equipment, not guesswork
- Written quote before any part is ordered or fitted
- Repair completed on the visit where the spare is on the van
- Temperature verified over a full cycle before we leave
Questions from Sandown customers
How quickly can a technician reach Sandown?
Sandown is inside our core coverage, so most bookings are attended same-day or next working day. Emergency slots are reserved daily.
What does ice machine not making ice in Sandown cost?
A diagnostic callout fee is quoted before booking and credited against the repair. Parts and labour are quoted in writing after diagnosis — nothing is replaced without your approval.
Do you guarantee the work?
Yes. Completed repairs carry a workmanship warranty, and any replaced part carries its supplier warranty.
Do you work on commercial equipment too?
Yes — display fridges, bottle coolers, cold rooms and catering freezers across Sandown and the wider Sandton area, scheduled around trading hours.